ViaPlus Rebuilds Customer Website for CTRMA
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The Central Texas Regional Mobility Authority wanted to offer their customers an optimized experience when managing their online toll accounts. As a longtime ViaPlus client, we are proud to have rebuilt the authority's customer site for this purpose.
Drivers who manage their CTRMA accounts online now benefit from multiple new features, including:
- Quick access to essential information on a streamlined, summarized homepage
- Simple interfaces and intuitive organization in redesigned dashboards
- Popular menu functions clearly displayed in simplified navigation
- Easier access to information in fewer clickpaths
- Better understanding of past transactions with new invoice-sorting features
- Optimized look with visually-strategic colors, fonts, and interactive elements
- Enhanced accessibility with new Spanish-language option and multiple screen-size responsiveness
Additionally, customer service agents also benefit from streamlined sorting of customer inquiries, thanks to a new dropdown menu on the website inquiry submission form.
You can view the new CTRMA customer site here: www.paymobilitybill.com
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About ViaPlus
ViaPlus is a global mobility company serving the transportation industry with technical and operational solutions. Our customer operations, data analytics, and signature back-office technology facilitate billions of transactions annually for seamless multimodal mobility. ViaPlus connects AI and machine learning with operational excellence and industry expertise to deliver solutions for electronic tolling, EV charging, mobility customer services, and road user charging.
Source: ViaPlus LLC
